Effective date: June 21, 2026. This Privacy Policy is provided for transparency and is being finalized; it is under review by legal counsel and may be updated.
Who We Are
Pierre Health is a telehealth practice led by Isaac Pierre, PA-C, a board-certified Physician Assistant licensed in Minnesota and Wisconsin, providing virtual primary care, longevity, functional, metabolic, and hormonal medicine. This Privacy Policy explains how we collect, use, protect, and share information when you use our website and patient portal.
Information We Collect
- Identifying information you provide: name, date of birth, email, phone, and contact details.
- Health information (PHI) you share during intake, messaging, questionnaires, lab uploads, and visits.
- Payment information processed by our payment providers (we do not store full card numbers).
- Technical information such as device, browser, and usage data collected to operate and secure the portal.
How We Use Your Information
We use your information to provide clinical care, prepare for and conduct visits, communicate with you, process payments, maintain your records, and meet legal and regulatory obligations. We do not sell your personal or health information.
HIPAA and Protected Health Information
As a healthcare provider, we treat your health information as Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA). We use and disclose PHI for treatment, payment, and healthcare operations, and otherwise as permitted or required by law. You are entitled to a separate Notice of Privacy Practices describing these uses in detail.
How We Share Information
- With your clinician to deliver care.
- With service providers (“business associates”) who support the practice under written agreements that require them to safeguard your information — for example, secure cloud hosting and AI processing performed under a HIPAA Business Associate Agreement.
- With payment processors to complete transactions.
- When required by law, or to prevent serious harm.
How We Protect Your Information
We use administrative, technical, and physical safeguards including encryption in transit and at rest, access controls, and session protections. No method of transmission or storage is perfectly secure, but we work to protect your information consistent with HIPAA.
Your Rights
Subject to applicable law, you may request to access or receive a copy of your records, request corrections, request restrictions on certain uses, and request an accounting of certain disclosures. Contact us using the details below to exercise these rights.
Cookies and Analytics
Our website may use cookies and analytics to understand usage and improve the experience. You can control cookies through your browser settings.
Data Retention
We retain medical records for the periods required by applicable law and professional standards, and other information only as long as needed for the purposes described here.
Children
Our services are intended for adults. We do not knowingly collect information from children without appropriate consent.
Changes to This Policy
We may update this Policy from time to time. Material changes will be reflected by updating the effective date above.
Contact Us
Pierre Health — Isaac Pierre, PA-C
Email: isaac@pierrehealth.com
Phone: (612) 440-6463